Community Prospects

Community Prospects is a home care agency based in Reigate, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Reigate office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. It is part of Active Prospects, which has 3 branches in England. The agency has been registered since August 2019.

At its latest inspection, published October 2022, the CQC rated Community Prospects Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Prospects has not published its rates and we are still collecting figures for Surrey. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 285 registered home care agencies in Surrey. Others working the same area include Walfinch Reigate & Horsham, SAP Care Services and Ardent Care Connect Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.