Community Outreach

Community Outreach is a home care agency based in Sheffield, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sheffield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since February 2021.

At its latest inspection, published December 2023, the CQC rated Community Outreach Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Outreach has not published its rates and we are still collecting figures for Sheffield. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 130 registered home care agencies in Sheffield. Others working the same area include Sheffield South Home Instead, Twelve Trees Home Care Limited and YourLife (Sheffield). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.