Community Care Line Services

Community Care Line Services is a home care agency based in Alfreton, in the Derbyshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Caring for Service Users in Amber Valley, Bolsover, Chesterfield and North East Derbyshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits. It is run by Foray 577. The agency has been registered since December 2010.

At its latest inspection, published August 2023, the CQC rated Community Care Line Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Care Line Services has not published its rates and has not yet told us what they are. Home care agencies in Derbyshire with a rate on record typically charge about £31.25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, free assessment, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 145 registered home care agencies in Derbyshire. Others working the same area include Peak Care Homecare, Liaison Care Ltd and North Nottinghamshire, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.