Community Care Direct Ltd

Community Care Direct Ltd is a home care agency based in Southport, in the Sefton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southport office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Community Care Direct. The agency has been registered since February 2022.

At its latest inspection, published June 2025, the CQC rated Community Care Direct Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Care Direct Ltd has not published its rates and we are still collecting figures for Sefton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Sefton. Others working the same area include Eros Home Care Services Ltd, Hatherlow House and Quality HomeCare Northwest, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.