Comfort Call Tameside

Comfort Call Tameside is a home care agency based in Ashton-under-Lyne, in the Tameside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Ashton-under-Lyne office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since October 2011.

At its latest inspection, published October 2018, the CQC rated Comfort Call Tameside Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Comfort Call Tameside has not published its rates and we are still collecting figures for Tameside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 28 registered home care agencies in Tameside. Others working the same area include Careline Homecare (Tameside), City and County Healthcare Group Oldham and Smartway Health and Social Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.