Comfort Call (Priory Court)

Comfort Call (Priory Court) is a home care agency based in Worksop, in the Nottinghamshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Worksop office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since December 2019.

At its latest inspection, published November 2021, the CQC rated Comfort Call (Priory Court) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Comfort Call (Priory Court) has not published its rates and we are still collecting figures for Nottinghamshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 193 registered home care agencies in Nottinghamshire. Others working the same area include Topioneer Care Limited, Ashford Homecare and Holy Spirit Home Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.