Comfort Call Nottingham

Comfort Call Nottingham is a home care agency based in Nottingham, in the Nottinghamshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Nottingham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, 24-hour care, hospital discharge, end of life care and companionship without personal care. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since February 2024.

At its latest inspection, published September 2023, the CQC rated Comfort Call Nottingham Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Comfort Call Nottingham has not published its rates and has not yet told us what they are. Home care agencies in Nottinghamshire with a rate on record typically charge about £27 an hour and £1,663 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and city and county healthcare group. Details like these come from the agency's own website and change, so confirm them when you call.

There are 193 registered home care agencies in Nottinghamshire. Others working the same area include Blue Sky Care Ltd community services, Grace Healthcare Ltd and Start Service - Mansfield and Ashfield Locality. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.