CloudNine Care 'Care beyond words'

CloudNine Care 'Care beyond words' is a home care agency based in Oldbury, in the Sandwell council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Oldbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by CloudNine Care ‘Care beyond words’. The agency has been registered since February 2025.

CloudNine Care 'Care beyond words' has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

CloudNine Care 'Care beyond words' has not published its rates and we are still collecting figures for Sandwell. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Sandwell. Others working the same area include Three Sisters Community Care LLP, Living Hope Healthcare Ltd and Midland Mencap, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.