Chestnut Family

Chestnut Family is a home care agency based in Newbury, in the West Berkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Newbury office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism. The agency has been registered since August 2021.

Chestnut Family has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Chestnut Family has not published its rates and we are still collecting figures for West Berkshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 36 registered home care agencies in West Berkshire. Others working the same area include NAD Home Instead Limited, Affinity Trust Domiciliary Care - West Berkshire and Crossroads Care West Berkshire. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.