Charter Care - Caring for You

Charter Care - Caring for You is a home care agency based in Willenhall, in the Wolverhampton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Charter Care have been providing support services for 30 years across the Black Country. It is registered to care for older people, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, hospital discharge, companionship without personal care and younger adults. It is run by Chartercare (West Midlands). The agency has been registered since October 2023.

At its latest inspection, published May 2020, the CQC rated Charter Care - Caring for You Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Charter Care - Caring for You has not published its rates and we are still collecting figures for Wolverhampton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, carers drive and 30 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 123 registered home care agencies in Wolverhampton. Others working the same area include Ryssa Healthcare Ltd, Gracebrook Ltd and Caring Care Limited, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.