Charnat Support Services

Charnat Support Services is a home care agency based in Rowley Regis, in the Sandwell council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rowley Regis office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Alphonsus Care Services. The agency has been registered since May 2011.

At its latest inspection, published March 2022, the CQC rated Charnat Support Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Charnat Support Services has not published its rates and we are still collecting figures for Sandwell. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Sandwell. Others working the same area include Three Sisters Community Care LLP, Prudent Health Services Ltd and Home Instead Dudley & Sandwell South, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.