Cera South Tyneside

Cera South Tyneside is a home care agency based in Jarrow, in the South Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Jarrow office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since September 2021.

At its latest inspection, published April 2022, the CQC rated Cera South Tyneside Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera South Tyneside has not published its rates and we are still collecting figures for South Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 17 registered home care agencies in South Tyneside. Others working the same area include Springfield Healthcare (South Tyneside), Creative Support Limited Danesfield and KML Kare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.