Cera Black Country and Worcester

Cera Black Country and Worcester is a home care agency based in Brierley Hill, in the Dudley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It 53 private carers are based within about 45 minutes of Bristol. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights and waking nights. It is part of Cera Care, which has 114 branches in England. The agency has been registered since July 2015.

At its latest inspection, published July 2019, the CQC rated Cera Black Country and Worcester Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Black Country and Worcester charges £19 to £24 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £308 a week. Live-in care is £1,050 to £1,257 a week. That is about 8% below the typical hourly rate in Dudley of £24.

On how it works, the agency says: 60 minute visits, introduces self-employed carers, care within 7 days, free assessment, carers drive, weekends cost more and bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 59 registered home care agencies in Dudley. Others working the same area include Library Lodge, Oak Healthcare and Langstone Community Support Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.