Cera Black Country and Worcester

Cera Black Country and Worcester is a home care agency based in Brierley Hill, in the Dudley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Brierley Hill office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since July 2015.

At its latest inspection, published July 2019, the CQC rated Cera Black Country and Worcester Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Black Country and Worcester has not published its rates and we are still collecting figures for Dudley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 59 registered home care agencies in Dudley. Others working the same area include LJM Homecare Limited, Midcare Services Ltd and SOS CARE SERVICES. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.