CEL Homecare North East

CEL Homecare North East is a home care agency based in Consett, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Consett office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, end of life care and companionship without personal care. It is part of CEL Homecare, which has 4 branches in England. The agency has been registered since October 2019.

At its latest inspection, published June 2021, the CQC rated CEL Homecare North East Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

CEL Homecare North East has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: 30 minute visits, takes direct payments, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 60 registered home care agencies in County Durham. Others working the same area include Tailored Family Support Ltd, Second to None Care Ltd and BelleVie North East Area, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.