Carlton Court

Carlton Court is a home care agency based in Southend-on-Sea, registered with the Care Quality Commission to provide personal care to people in their own homes. It As a homecare agency in Essex, we send out inspired carers with true passion and drive to provide exceptional service in the comfort of a service user’s own home. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and hospital discharge. It is run by Mevtec 360 Locum. The agency has been registered since December 2016.

At its latest inspection, published September 2024, the CQC rated Carlton Court Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Carlton Court has told us it charges £25 to £40 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £350 a week. Live-in care is £1,500 to £2,000 a week. That is about 9% above the typical hourly rate in Southend-on-Sea of £23.

On how it works, the agency says: 24/7 on-call, care within 7 days, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 70 registered home care agencies in Southend-on-Sea. Others working the same area include Alpha Health & Care Services Limited, Naidcare and Holistic Healthcare Southend-on-Sea Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.