Caring Locals

Caring Locals is a home care agency based in Grays, in the Thurrock council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Grays office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care, end of life care, children's care and younger adults. It is run by Navi Solutions. The agency has been registered since November 2022.

Caring Locals has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Caring Locals charges £15 to £25 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £210 a week. That is about 40% below the typical hourly rate in Thurrock of £25.

On how it works, the agency says: 24/7 on-call, care within 24 hours, free assessment, carers drive, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 76 registered home care agencies in Thurrock. Others working the same area include Thurrock Lifestyle Solutions, The Beehive Resource Centre and Caremark Thurrock, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.