Caring Hands

Caring Hands is a home care agency based in Horsham, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Horsham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mrs Valerie Randall. The agency has been registered since September 2011.

At its latest inspection, published October 2021, the CQC rated Caring Hands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Caring Hands has not published its rates and we are still collecting figures for West Sussex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 197 registered home care agencies in West Sussex. Others working the same area include Mencap - Surrey and Sussex Supported Living, Leah Care and My Homecare West Sussex. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.