Caring Direct Ltd

Caring Direct Ltd is a home care agency based in Braintree, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Braintree office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Caring Direct. The agency has been registered since February 2022.

At its latest inspection, published March 2025, the CQC rated Caring Direct Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Caring Direct Ltd has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 448 registered home care agencies in Essex. Others working the same area include Essex Dementia Care, The Care Professionals (Essex) Ltd and Chinite Resourcing Limited (Chinite Home Care), 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.