Caring Connections Wirral

Caring Connections Wirral is a home care agency based in Birkenhead, in the Wirral council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Birkenhead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Caring Connections, which has 4 branches in England. The agency has been registered since May 2021.

At its latest inspection, published August 2022, the CQC rated Caring Connections Wirral Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Caring Connections Wirral has not published its rates and we are still collecting figures for Wirral. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 51 registered home care agencies in Wirral. Others working the same area include Alcedo Care Wirral, Aspire Care Support Services Ltd and Chinese Wellbeing / Merseyside Chinese Community Development Association, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.