Caring Connections

Caring Connections is a home care agency based in Liverpool, in the Knowsley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Liverpool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. The agency has been registered since September 2018.

At its latest inspection, published September 2024, the CQC rated Caring Connections Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Caring Connections has not published its rates and we are still collecting figures for Knowsley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 23 registered home care agencies in Knowsley. Others working the same area include Quartz Care Limited, Best Care Liverpool Limited and Platinum Express Care Plus Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.