Caretouch Burgess Hill

Caretouch Burgess Hill is a home care agency based in Burgess Hill, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Burgess Hill office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Caretouch. The agency has been registered since August 2019.

At its latest inspection, published September 2021, the CQC rated Caretouch Burgess Hill Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Caretouch Burgess Hill has not published its rates and has not yet told us what they are. Home care agencies in West Sussex with a rate on record typically charge about £30 an hour and £1,473 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 197 registered home care agencies in West Sussex. Others working the same area include Everycare Midsussex, Coastal Homecare (Mid-Sussex) and Guardian Angel Carers Mid Sussex, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.