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CQC: Requires improvement

Caremark (Harlow & Epping Forest)

Office: Office 2-3, Circle Line House, 8, East Road, Harlow, CM20 2BJ

From our office in Harlow, we offer care and support to anyone living in the town and surrounding areas, including: Harlow Town, Old Harlow, Matching Tye, Hatfield Heath, Sheering, Ongar, Marden Ash, Coopersale, North Weald, Waltham Abbey, Debden, Abridge, Stapleford, Chipping Ongar, Fyfield, Moreton, Roydon, Nazeing, Epping Green, Epping, Thornwood, Chigwell, Loughton, Hainault, Hobbs Cross.

Home care agency · Oasis Care-

Photo from Caremark (Harlow & Epping Forest)
From the agency's website
Hourly rate
Not published
area typical £27
Live-in care
Offered
price not published
CQC rating
Requires improvement
December 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Essex
£27an hour

About £378 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £98 a week less, £5,096 over a year

Live-in care near Essex typically £1,120 a week.

See carers near Harlow
34 live-in carers on PrimeCarers within about an hour of Essex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Caremark (Harlow & Epping Forest)

Caremark (Harlow & Epping Forest) is a home care agency based in Harlow, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It From our office in Harlow, we offer care and support to anyone living in the town and surrounding areas, including: Harlow Town, Old Harlow, Matching Tye, Hatfield Heath, Sheering, Ongar, Marden Ash, Coopersale, North Weald, Waltham Abbey, Debden, Abridge, Stapleford, Chipping Ongar, Fyfield, Moreton, Roydon, Nazeing, Epping Green, Epping, Thornwood, Chigwell, Loughton, Hainault, Hobbs Cross. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, end of life care and companionship without personal care. It is run by Oasis Care-. The agency has been registered since March 2017.

At its latest inspection, published December 2025, the CQC rated Caremark (Harlow & Epping Forest) Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Caremark (Harlow & Epping Forest) has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 448 registered home care agencies in Essex. Others working the same area include Diamond Unique Care Limited, Gold Cross Care Limited and Manorcourt Homecare, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • End of life care
  • Companionship without personal care
  • Children's care

Experience with

  • Dementia
  • Stroke recovery
  • Multiple sclerosis
  • Learning disability
  • Physical disability

How they work

  • Employs its carers
  • 24/7 on-call
  • Free assessment

Money

  • Takes council-funded clients

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

CM16, EN9, IG10, IG7

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
March 2017
Latest CQC rating
Requires improvement (December 2025)
Council area
Essex
Office town
Harlow
Read the full CQC inspection report

Rates

Caremark (Harlow & Epping Forest) has not published its rates and has not yet told us what they are. Home care agencies in Essex typically charge about £27 an hour and £1,675 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Caremark (Harlow & Epping Forest)

How much does Caremark (Harlow & Epping Forest) charge an hour?

Caremark (Harlow & Epping Forest) has not published its rates. Home care agencies in Essex typically charge about £27 an hour and £1,675 a week for live-in care. Ask the agency for a written price list.

Does Caremark (Harlow & Epping Forest) offer live-in care?

Yes, Caremark (Harlow & Epping Forest) lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Caremark (Harlow & Epping Forest)?

The Care Quality Commission rated Caremark (Harlow & Epping Forest) Requires improvement in December 2025. The full inspection report is on the CQC website.

Which areas does Caremark (Harlow & Epping Forest) cover?

Caremark (Harlow & Epping Forest) From our office in Harlow, we offer care and support to anyone living in the town and surrounding areas, including: Harlow Town, Old Harlow, Matching Tye, Hatfield Heath, Sheering, Ongar, Marden Ash, Coopersale, North Weald, Waltham Abbey, Debden, Abridge, Stapleford, Chipping Ongar, Fyfield, Moreton, Roydon, Nazeing, Epping Green, Epping, Thornwood, Chigwell, Loughton, Hainault, Hobbs Cross. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Caremark (Harlow & Epping Forest) care for people with dementia?

Yes. Caremark (Harlow & Epping Forest) is registered with the CQC to care for people living with dementia.

Other agencies covering Harlow

PrimeCarersAnother option

Choose your own carer in Harlow

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

34 live-in carers on PrimeCarers within about an hour of Essex
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Gold Cross Care Limited

Harlow, CM17 · Covers this postcode
CQC: Not yet rated
Live-inEnd of lifeGold Cross Care
Rates not published
Area typical £27 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Manorcourt Homecare

Harlow, CM20 · Covers this postcode
CQC: Good
Rates not published
Area typical £27 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour