Careaid Limited

Careaid Limited is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and respite care. It is run by Careaid. The agency has been registered since July 2015.

At its latest inspection, published November 2023, the CQC rated Careaid Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Careaid Limited has not published its rates and has not yet told us what they are. Home care agencies in Tower Hamlets with a rate on record typically charge about £25 an hour and £1,613 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and 24/7 on-call. Details like these come from the agency's own website and change, so confirm them when you call.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include Heed Care Ltd, Creative Support Limited Duncan Court and Care Solution Bureau CIC, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.