Care24Seven

Care24Seven is a home care agency based in Southall, in the Ealing council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Southall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Eager Health. The agency has been registered since August 2012.

At its latest inspection, published June 2021, the CQC rated Care24Seven Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care24Seven has not published its rates and has not yet told us what they are. Home care agencies in Ealing with a rate on record typically charge about £22 an hour and £1,390 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 107 registered home care agencies in Ealing. Others working the same area include Robin Home Care, Addison Care Ltd and Thames Homecare Service Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.