Care Response

Care Response is a home care agency based in Ascot, in the Windsor and Maidenhead council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Ascot office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since November 2010.

At its latest inspection, published May 2019, the CQC rated Care Response Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Response has not published its rates and we are still collecting figures for Windsor and Maidenhead. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 28 registered home care agencies in Windsor and Maidenhead. Others working the same area include Caremark (Spelthorne and Runnymede), Home Instead Ascot, Camberley & Wokingham and King Homecare, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.