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CQC: Good

Care Outlook (East Sussex)

Office: Unit 21 and 22 Newhaven Enterprise Centre, Denton Island, Newhaven, BN9 9BA

Are you based in East Sussex and in need of specialist home care and extra care? We have access to a network of carers throughout the region and can set you up with home visits of just an hour or two a day to 24/7 care.

Home care agency · Care Outlook

Hourly rate
Not published
area typical £27.50
Live-in care
Offered
price not published
CQC rating
Good
March 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in East Sussex
£27.50an hour

About £385 a week for two one-hour visits a day

Live-in care £1,480 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £105 a week less, £5,460 over a year

Live-in care near East Sussex typically £1,140 a week.

See carers near Newhaven
18 live-in carers on PrimeCarers within about an hour of East Sussex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Care Outlook (East Sussex)

Care Outlook (East Sussex) is a home care agency based in Newhaven, in the East Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Are you based in East Sussex and in need of specialist home care and extra care? We have access to a network of carers throughout the region and can set you up with home visits of just an hour or two a day to 24/7 care. It is registered to care for older people and younger adults. Its website lists hourly visits, live-in care, 24-hour care and respite care. It is part of Care Outlook, which has 10 branches in England. The agency has been registered since April 2023.

At its latest inspection, published March 2025, the CQC rated Care Outlook (East Sussex) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Outlook (East Sussex) has not published its rates and has not yet told us what they are. Home care agencies in East Sussex with a rate on record typically charge about £27.50 an hour and £1,480 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 60 minute visits and 15 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 104 registered home care agencies in East Sussex. Others working the same area include Amaiva Homecare Services, Seaford Family Care and Cheriton Homecare Limited, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Respite care

Experience with

  • Dementia
  • Physical disability

How they work

  • 60 minute visits
  • 15 years operating

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Younger adults

Postcode districts covered

BN10, BN2, BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27, BN7, BN8, BN9, RH15, RH18, TN19, TN20, TN21, TN22, TN31, TN32, TN33, TN34, TN35, TN37, TN38, TN39, TN40, TN5, TN6

Read from the agency's website; ring to check yours.

Registration

Brand
Care Outlook
Registered with CQC
April 2023
Latest CQC rating
Good (March 2025)
Council area
East Sussex
Office town
Newhaven
Read the full CQC inspection report

Rates

Care Outlook (East Sussex) has not published its rates and has not yet told us what they are. Home care agencies in East Sussex typically charge about £27.50 an hour and £1,480 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Care Outlook (East Sussex)

How much does Care Outlook (East Sussex) charge an hour?

Care Outlook (East Sussex) has not published its rates. Home care agencies in East Sussex typically charge about £27.50 an hour and £1,480 a week for live-in care. Ask the agency for a written price list.

Does Care Outlook (East Sussex) offer live-in care?

Yes, Care Outlook (East Sussex) lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Care Outlook (East Sussex)?

The Care Quality Commission rated Care Outlook (East Sussex) Good in March 2025. The full inspection report is on the CQC website.

Which areas does Care Outlook (East Sussex) cover?

Care Outlook (East Sussex) Are you based in East Sussex and in need of specialist home care and extra care? We have access to a network of carers throughout the region and can set you up with home visits of just an hour or two a day to 24/7 care. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Care Outlook (East Sussex) care for people with dementia?

Care Outlook (East Sussex) is not registered with the CQC for dementia care. If that is needed, filter the East Sussex listing for agencies that are.

Other agencies covering Newhaven

Amaiva Homecare Services

Peacehaven, BN10 · Covers this postcode
CQC: Good
Live-inDementiaNights30 min visitsEmploys carersAmaiva Homecare Services
Rates not published
Area typical £27.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Newhaven

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

18 live-in carers on PrimeCarers within about an hour of East Sussex
Hourly visits
£18 to £25an hour
Live-in typically £1,140 a week

Seaford Family Care

Seaford, BN25 · Covers this postcode
CQC: Good
DementiaHomesCare
Rates not published
Area typical £27.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
Cheriton Homecare Limited, Brighton

Cheriton Homecare Limited

Brighton, BN2 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersDirect paymentsCheriton Homecare
Live-in care
£1,190 a week
Live-in £1,190 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 10 Care Outlook branches