Care Outlook (Crawley)

Care Outlook (Crawley) is a home care agency based in Crawley, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Crawley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Care Outlook, which has 10 branches in England. The agency has been registered since November 2011.

At its latest inspection, published July 2021, the CQC rated Care Outlook (Crawley) Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Outlook (Crawley) has not published its rates and we are still collecting figures for West Sussex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 197 registered home care agencies in West Sussex. Others working the same area include Home Instead Senior Care Crawley, Care Moments Healthcare Ltd and City Healthcare Agency Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.