Care Organiser

Care Organiser is a home care agency based in Thornton Heath, in the Croydon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Thornton Heath office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Care Expertise Group. The agency has been registered since August 2016.

At its latest inspection, published June 2023, the CQC rated Care Organiser Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Organiser has not published its rates and we are still collecting figures for Croydon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 138 registered home care agencies in Croydon. Others working the same area include Mercury Care Services Ltd, LIM Independent Living and Community Care Services Limited and Team A5 Head Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.