Care Nexus

Care Nexus is a home care agency based in London, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Kare Plus, which has 13 branches in England. The agency has been registered since December 2015.

At its latest inspection, published March 2019, the CQC rated Care Nexus Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Nexus has not published its rates and we are still collecting figures for Redbridge. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 122 registered home care agencies in Redbridge. Others working the same area include Marieco Care, Bluebird Care Redbridge and Care Trusters Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.