Care Genius

Care Genius is a home care agency based in Harlow, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Harlow office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and younger adults. It is run by CACCOU. The agency has been registered since July 2024.

Care Genius has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Care Genius has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Clover Support Group, Karm Care Limited and Blossom Healthcare Solutions. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.