Care Connect UK

Care Connect UK is a home care agency based in Liverpool, in the Sefton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Liverpool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Care Connect. The agency has been registered since November 2010.

At its latest inspection, published March 2025, the CQC rated Care Connect UK Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Connect UK has not published its rates and we are still collecting figures for Sefton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Sefton. Others working the same area include Care Confidence Home Care, The Care Trust and Ornate Healthcare Merseyside. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.