Care at Heart Home Services

Care at Heart Home Services is a home care agency based in Halesowen, in the Dudley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Halesowen office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and younger adults. The agency has been registered since April 2024.

Care at Heart Home Services has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Care at Heart Home Services has not published its rates and we are still collecting figures for Dudley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 59 registered home care agencies in Dudley. Others working the same area include P&T Cares 4 U Ltd, Taylor Made Care Ltd and SIB Care Services Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.