Care At Call

Care At Call is a home care agency based in Sutton Coldfield, in the Birmingham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sutton Coldfield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. The agency has been registered since June 2023.

Care At Call has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Care At Call has not published its rates and has not yet told us what they are. Home care agencies in Birmingham with a rate on record typically charge about £24.05 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 292 registered home care agencies in Birmingham. Others working the same area include Home Instead Senior Care, Nationwide Care Services (Erdington) and Primera Assisted Living Limited, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.