Business Box

Business Box is a home care agency based in Leicester, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care and younger adults. It is run by Miss Linda Deazle. The agency has been registered since September 2012.

At its latest inspection, published December 2023, the CQC rated Business Box Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Business Box has not published its rates and has not yet told us what they are. Home care agencies in Leicester with a rate on record typically charge about £25.79 an hour and £1,325 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 24 hours, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 158 registered home care agencies in Leicester. Others working the same area include Feldon Limited, Enable Inclusive Support Ltd and Caring Hands Leicester Ltd, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.