Bridgewater House

Bridgewater House is a home care agency based in Hayes, in the Hillingdon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hayes office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is part of Devine Care, which has 2 branches in England. The agency has been registered since June 2016.

At its latest inspection, published March 2022, the CQC rated Bridgewater House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Bridgewater House has not published its rates and we are still collecting figures for Hillingdon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 80 registered home care agencies in Hillingdon. Others working the same area include Churchill Healthcare (Hayes), Panacea Care and Divan Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.