Big Hearts Recruitment Ltd

Big Hearts Recruitment Ltd is a home care agency based in Andover, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Andover office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is run by Big Hearts Recruitment. The agency has been registered since August 2021.

At its latest inspection, published May 2023, the CQC rated Big Hearts Recruitment Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Big Hearts Recruitment Ltd has not published its rates and we are still collecting figures for Hampshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 331 registered home care agencies in Hampshire. Others working the same area include Caremark Test Valley & East Wiltshire, Flamelily Independent Living and Infinity Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.