Main Office

Main Office is a home care agency based in London, in the Lewisham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is part of Better Support Staffing, which has 2 branches in England. The agency has been registered since December 2021.

At its latest inspection, published June 2023, the CQC rated Main Office Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Main Office has not published its rates and we are still collecting figures for Lewisham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 77 registered home care agencies in Lewisham. Others working the same area include 24/7 Divine Healthcare Ltd, Main Office and Anrapheal Care Agency Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.