Better Care at Home East

Better Care at Home East is a home care agency based in Bournemouth, in the Bournemouth, Christchurch and Poole council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bournemouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Better Care at Home, which has 2 branches in England. The agency has been registered since June 2020.

At its latest inspection, published March 2022, the CQC rated Better Care at Home East Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Better Care at Home East has not published its rates and has not yet told us what they are. Home care agencies in Bournemouth, Christchurch and Poole with a rate on record typically charge about £32.25 an hour and £1,398 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 120 registered home care agencies in Bournemouth, Christchurch and Poole. Others working the same area include Agincare UK Christchurch, Christchurch Care and Caremark Bournemouth, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.