Better Care at Home East

Better Care at Home East is a home care agency based in Bournemouth, in the Bournemouth, Christchurch and Poole council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bournemouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Better Care at Home, which has 2 branches in England. The agency has been registered since June 2020.

At its latest inspection, published March 2022, the CQC rated Better Care at Home East Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Better Care at Home East has not published its rates and we are still collecting figures for Bournemouth, Christchurch and Poole. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 120 registered home care agencies in Bournemouth, Christchurch and Poole. Others working the same area include Christchurch, Visiting Angels East Dorset and Care At Home Limited Christchurch. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.