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CQC: Good

Best@Care Limited

Office: Unit B, Innovation House, 292 Worton Road, Isleworth, TW7 6EL

Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York.

Home care agency · Best@Care

Hourly rate
Not published
area typical £22
Live-in care
£1,550
a week, September 2026
CQC rating
Good
June 2022
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Hounslow
£22an hour

About £308 a week for two one-hour visits a day

Live-in care £1,550 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £28 a week less, £1,456 over a year

Live-in care near Hounslow typically £1,080 a week.

See carers near Isleworth
100+ live-in carers on PrimeCarers within about an hour of Hounslow

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Best@Care Limited

Best@Care Limited is a home care agency based in Isleworth, in the Hounslow council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, end of life care and companionship without personal care. It is run by Best@Care. The agency has been registered since November 2020.

At its latest inspection, published June 2022, the CQC rated Best@Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Best@Care Limited charges £1,550 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,550 a week.

On how it works, the agency says: 120 minute visits, care within 24 hours, free assessment, male or female carer on request, carers drive, happy with pets and 40 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 65 registered home care agencies in Hounslow. Others working the same area include Cura Care Limited, Caremark Hounslow and Goldcrest Healthcare Service (London), 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care
  • 24-hour care
  • Respite care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Mental health
  • Physical disability
  • Sensory impairment

How they work

  • 120 minute visits
  • care within 24 hours
  • Free assessment
  • Male or female carer on request
  • Carers drive
  • Happy with pets
  • 40 years operating

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BD11, BD19, BS10, BS11, BS13, BS14, BS15, BS16, BS3, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS4, BS48, BS49, BS5, BS6, BS7, BS8, BS9, CV1, CV2, CV3, CV4, CV5, CV6, CV7, HD1, HD2, HD3, HD4, HD5, HD7, HD8, HD9, LE18, LE2, LE3, LE4, LE5, LE7, LE8, LE9, M24, MK14, MK16, MK17, MK3, MK4, MK46, MK5, MK6, MK7, MK8, NN1, NN2, NN3, NN4, NN5, NN6, NN7, OL10, OL11, OL12, OL15, OL16, S63, S70, S71, S72, S73, S74, S75, SL4, SS13, SS14, SS15, SS16, SW11, SW12, SW15, SW16, SW17, SW18, SW19, WF1, WF10, WF11, WF12, WF13, WF14, WF15, WF16, WF17, WF2, WF3, WF4, WF5, WF6, WF7, WF8, WF9, YO10, YO19, YO23, YO24, YO26, YO30, YO31, YO32, YO41, YO42, YO43, YO51, YO61

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
November 2020
Latest CQC rating
Good (June 2022)
Council area
Hounslow
Office town
Isleworth
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,550 a week
as of September 2026
From the agency's website
“On average, for ONLY £1,550 per week , per household, you can be enjoying expert, award-winning live-in care in your home.”
View on Best@Care Limited’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Hounslow is typically £1,080 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Best@Care Limited

How much does Best@Care Limited charge an hour?

Best@Care Limited charges £1,550 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Best@Care Limited offer live-in care?

Yes. Best@Care Limited charges £1,550 a week for live-in care (as of September 2026).

What is the CQC rating for Best@Care Limited?

The Care Quality Commission rated Best@Care Limited Good in June 2022. The full inspection report is on the CQC website.

Which areas does Best@Care Limited cover?

Best@Care Limited Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Best@Care Limited care for people with dementia?

Yes. Best@Care Limited is registered with the CQC to care for people living with dementia.

Other agencies covering Isleworth

Cura Care Limited

Twickenham, TW1 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersCura Care
Rates not published
Area typical £22 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Isleworth

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Hounslow
Hourly visits
£18 to £25an hour
Live-in typically £1,080 a week
Caremark Hounslow, Brentford

Caremark Hounslow

Brentford, TW8 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of lifeTrinity 365 Care
Rates not published
Area typical £22 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour