Benhall Care

Benhall Care is a home care agency based in Cheltenham, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since May 2021.

At its latest inspection, published August 2022, the CQC rated Benhall Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Benhall Care has not published its rates and we are still collecting figures for Gloucestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Care at Home, Richmond Village Cheltenham DCA and Windrush Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.