Bela Homecare

Bela Homecare is a home care agency based in Horley, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Horley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Bela Home Care. The agency has been registered since November 2021.

At its latest inspection, published March 2023, the CQC rated Bela Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Bela Homecare has not published its rates and we are still collecting figures for Surrey. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 285 registered home care agencies in Surrey. Others working the same area include Britannia Homecare Limited, Cavendish Domiciliary Care Agency and Surrey Quality Care Services Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.