Beech Tree Total Care – Ashford

Beech Tree Total Care – Ashford is a home care agency based in Ashford, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Beech Tree Total Care offers home care support services with branches in Ashford, Birchington, Dover and Hythe but delivering services to areas along the south Kent coast and most surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, end of life care and companionship without personal care. It is part of Cera Care, which has 114 branches in England. The agency has been registered since June 2017.

At its latest inspection, published December 2019, the CQC rated Beech Tree Total Care – Ashford Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Beech Tree Total Care – Ashford has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, introduces self-employed carers, 24/7 on-call, free assessment, carers drive, 20 years operating and takes direct payments. Details like these come from the agency's own website and change, so confirm them when you call.

There are 383 registered home care agencies in Kent. Others working the same area include Angelus Homecare - Ashford, GoodOaks Homecare - South Kent and Caremark Ashford & Shepway, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.