Be Helpful

Be Helpful is a home care agency based in Congleton, in the Cheshire East council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Congleton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Mrs Grace Polly Sandywell. The agency has been registered since August 2019.

At its latest inspection, published November 2021, the CQC rated Be Helpful Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Be Helpful has not published its rates and we are still collecting figures for Cheshire East. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 91 registered home care agencies in Cheshire East. Others working the same area include Evolving Care Limited Congleton, Aceso Homecare and FAB Social Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.