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CQC: Requires improvement

Oxford Branch

Office: John Eccles House Science Park, Robert Robinson Avenue, Oxford, OX4 4GP

At BBC Care Service, we provide a wide range of home health care services to service users based in Surrey, Middlesex Slough, Kingston, Richmond and Berkshire area.

Home care agency · BBC Care Service

Photo from Oxford Branch
From the agency's website
Hourly rate
Not published
area typical £28
Live-in care
Offered
price not published
CQC rating
Requires improvement
August 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Oxfordshire
£28an hour

About £392 a week for two one-hour visits a day

Live-in care £1,425 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £112 a week less, £5,824 over a year

Live-in care near Oxfordshire typically £1,050 a week.

See carers near Oxford
36 live-in carers on PrimeCarers within about an hour of Oxfordshire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Oxford Branch

Oxford Branch is a home care agency based in Oxford, in the Oxfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It At BBC Care Service, we provide a wide range of home health care services to service users based in Surrey, Middlesex Slough, Kingston, Richmond and Berkshire area. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and end of life care. It is part of BBC Care Service, which has 2 branches in England. The agency has been registered since January 2022.

At its latest inspection, published August 2023, the CQC rated Oxford Branch Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Oxford Branch has not published its rates and has not yet told us what they are. Home care agencies in Oxfordshire with a rate on record typically charge about £28 an hour and £1,425 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 166 registered home care agencies in Oxfordshire. Others working the same area include Oxfordshire, Bolff Healthcare Services Ltd and Ceeda Care Services, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Respite care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis

How they work

  • 24/7 on-call
  • Free assessment

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

CR3, CR5, CR6, DL10, DL9, GU1, GU10, GU12, GU15, GU16, GU18, GU19, GU2, GU20, GU21, GU22, GU23, GU24, GU25, GU26, GU27, GU3, GU4, GU5, GU6, GU7, GU8, GU9, HA2, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24, KT4, KT7, KT8, OX1, OX2, OX3, OX33, OX4, RH1, RH10, RH19, RH2, RH3, RH4, RH5, RH6, RH7, RH8, RH9, SL1, SL2, SL3, SL6, SM7, SN7, TW10, TW11, TW12, TW15, TW16, TW17, TW18, TW19, TW20, TW9

Read from the agency's website; ring to check yours.

Registration

Registered name
BBC Care Service Limited - Oxford Branch
Registered with CQC
January 2022
Latest CQC rating
Requires improvement (August 2023)
Council area
Oxfordshire
Office town
Oxford
Read the full CQC inspection report

Rates

Oxford Branch has not published its rates and has not yet told us what they are. Home care agencies in Oxfordshire typically charge about £28 an hour and £1,425 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Oxford Branch

How much does Oxford Branch charge an hour?

Oxford Branch has not published its rates. Home care agencies in Oxfordshire typically charge about £28 an hour and £1,425 a week for live-in care. Ask the agency for a written price list.

Does Oxford Branch offer live-in care?

Yes, Oxford Branch lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Oxford Branch?

The Care Quality Commission rated Oxford Branch Requires improvement in August 2023. The full inspection report is on the CQC website.

Which areas does Oxford Branch cover?

Oxford Branch At BBC Care Service, we provide a wide range of home health care services to service users based in Surrey, Middlesex Slough, Kingston, Richmond and Berkshire area. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Oxford Branch care for people with dementia?

Yes. Oxford Branch is registered with the CQC to care for people living with dementia.

Other agencies covering Oxford

Oxfordshire

Oxford, OX4 · Covers this postcode
CQC: Requires improvement
Rates not published
Area typical £28 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Oxford

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

36 live-in carers on PrimeCarers within about an hour of Oxfordshire
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week

Ceeda Care Services

Oxford, OX4 · Covers this postcode
CQC: Inspected but not rated
Live-inDementiaNightsCeeda
Hourly visits
from £12.50 an hour
Live-in from £820 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 2 BBC Care Service branches