Axcelence Limited

Axcelence Limited is a home care agency based in Dagenham, in the Barking and Dagenham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Dagenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Axcelence. The agency has been registered since February 2016.

At its latest inspection, published April 2020, the CQC rated Axcelence Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Axcelence Limited has not published its rates and we are still collecting figures for Barking and Dagenham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Barking and Dagenham. Others working the same area include Future Care Service 2010 Limited, Multiple Care Solutions Ltd and Shalom Health Recruitment Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.