The Avenues Trust Services

The Avenues Trust Services is a home care agency based in Stowmarket, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Stowmarket office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of The Avenues Trust, which has 8 branches in England. The agency has been registered since March 2015.

At its latest inspection, published May 2020, the CQC rated The Avenues Trust Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The Avenues Trust Services has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include My Care at Home Limited, Ocala Healthcare and Steeple View. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.