Avalon Harrogate Services

Avalon Harrogate Services is a home care agency based in Harrogate, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Harrogate office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care and respite care. It is part of Avalon Group (Social Care), which has 7 branches in England. The agency has been registered since October 2011.

At its latest inspection, published July 2018, the CQC rated Avalon Harrogate Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Avalon Harrogate Services has not published its rates and has not yet told us what they are. Home care agencies in North Yorkshire with a rate on record typically charge about £31.44 an hour and £1,504 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 30 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include Select Choice Community Support Ltd, HARA Intermediate Care service and Caremark (Harrogate), 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.