York and North Yorkshire

York and North Yorkshire is a home care agency based in York, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its York office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Autism Plus, which has 2 branches in England. The agency has been registered since September 2021.

At its latest inspection, published February 2023, the CQC rated York and North Yorkshire Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

York and North Yorkshire has not published its rates and we are still collecting figures for York. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 42 registered home care agencies in York. Others working the same area include The Great Care Company - York, Avalon York Services and New York Care Limited t/a Home Instead Senior Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.