At Home Care

At Home Care is a home care agency based in Hemel Hempstead, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hemel Hempstead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Eamal. The agency has been registered since October 2017.

At its latest inspection, published August 2021, the CQC rated At Home Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

At Home Care has not published its rates and we are still collecting figures for Hertfordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Alina Homecare St Albans & Hemel Hempstead, Compassionate Herts Ltd and Doves Care Agency Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.