Amber Valley Total Care

Amber Valley Total Care is a home care agency based in Ilkeston, in the Derbyshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilkeston office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since December 2016.

At its latest inspection, published March 2024, the CQC rated Amber Valley Total Care Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Amber Valley Total Care has not published its rates and has not yet told us what they are. Home care agencies in Derbyshire with a rate on record typically charge about £31.25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 145 registered home care agencies in Derbyshire. Others working the same area include Shirecare, Peak Home Assist and Premier Community, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.