Amber Valley Total Care

Amber Valley Total Care is a home care agency based in Ilkeston, in the Derbyshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilkeston office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since December 2016.

At its latest inspection, published March 2024, the CQC rated Amber Valley Total Care Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Amber Valley Total Care has not published its rates and we are still collecting figures for Derbyshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 145 registered home care agencies in Derbyshire. Others working the same area include Shirecare, Elfcareuk Ltd and Derbyshire Community Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.